The time has come; this is the information you have been dying to hear. Of all the beans to spill, these garbanzos are the most requested and I will probably be shot for telling you this, but it's just the gamble I am prepared to take. In my past automotive life, I worked for a car dealership where I received the same standard sales training that your car salesman probably received. To break it all down, there are 10 basic steps that each salesperson must follow in order to successfully close a deal with YOU.
In this series, I am going to tell you about each step of the process. I will fill you in on what your salesperson is thinking and what you should do to keep the ball in your court.
THIS MY FREINDS, IS MAJOR BEAN SPILLING, SO PAY ATTENTION!
Step 1 - Meet and Greet
As you walk into the dealership, you will probably notice at least one (but usually a group) salesperson approaching you immediately. In most cases, the sales floor is over-scheduled with salespeople so there is always someone available to take a customer.
The salesperson's first initiative is to immediately connect with you on a friendly level so that he/she can set up the next step in the process. It is also his/her opportunity to size up what kind of personality you are. Most of us humans have these things that psychologists call personality; you may have heard of this before. Well, your salesperson is trained to identify different kinds of personality and how to work with each. This is to your disadvantage. Attempting to act tough and in-charge when this is not your usual attitude will make things harder on you. The salesperson will be able to pick up on this and use it against you.
Here's what I suggest: just be you. Hopefully you are well prepared before you arrive at the dealership, so trust in your research and knowledge and try to enjoy the experience.
Stay tuned for Step 2.....